Receptionist / Superintendent

Available from: ASAP
Hours: Full time, 40 hours per week
Salary: £23.000 – £25.000 p.a.

The ACF London, based in Knightsbridge, is looking for a hands-on, enthusiastic Receptionist/Superintendent to assist a small team of dedicated cultural programmers. You will be the face of our organisation and a first point of contact with members of the public both in person and on the phone. Alongside these customer facing duties you will be responsible for dispatching diplomatic post, handling our in and outgoing mail and managing the in-house guestrooms. The ACF London hosts over 10 evening events per month and we are looking for someone to support us in the running and preparation of these events including set-up, basic audiovisual skills for presentations and occasional heavy lifting of boxes, chairs and crates. In addition, the candidate will possess repair skills in order to carry out minor works in the building.

The successful candidate will be a reliable team player, possess excellent organisational skills and work ethic, have a positive and friendly attitude and a hands-on approach to work.

The contract offered will be for three years and open to renewal and subject to a 3 months probationary period. Successful applicants will be required to undergo a basic DBS check.

Main tasks

* Managing reception & answering phone calls
* Dispatching/handling letters and parcels
* Evening duties (setting up for evening events including equipment and hospitality)
* Carrying out small repair works at the Austrian Cultural Forum
* Manage in-house guestrooms
* Maintain the ACF’s AV equipment and office storage
* Basic administration & office supply management


* Residence and work permit for the UK
* Relevant qualification and/or experience
* Good knowledge of English
* Good technical and computer skills
* Enthusiasm and commitment to perform
* Flexible work hours

Please send your CV with a covering letter by email, to Christa Marchardt: as soon as possible.


The ACF London offers paid, full time internships for a period of 2-3 months. Our interns work closely with our Public Relations Officer and Project Manager. An interest in, and ideally knowledge of social media and press affairs would be an advantage. 

Please inform us about your availability in your cover letter. 

Please note that the ACF London cannot accommodate interns in August and thus doesn't offer summer internships.

Job Description

The ACF London internship involves working at evening events including concerts, film screenings, talks and literature events; producing materials for these events such as programmes and fliers; supporting administrative duties; researching event topics; statistics; social media; writing press texts in German; responding to general enquiries; liaising with the public. Working hours are 9am – 5pm, Monday – Friday. The nature of the work depends on our programme at the time of arrival.

Person Specification

EU citizenship
Active enrolment at an accredited university or recent completion of studies
Good spoken and written English
Excellent spoken and written German
Proven knowledge or interest in the arts
Computer skills: word, excel, power point, social media (Twitter & Facebook)

Knowledge of Photoshop
Audio/visual skills
Press experience
Events experience

If you would like to apply for a placement, please send your application to Please submit a current CV and a cover letter in both German and English stating your interests and the timeframe you apply for. Due to the large number of applications, we recommend filing with us in a timely fashion. Please do not submit reference letters or any certificates in addition to the documents requested above.

Interns need to cover the costs for accommodation and transportation. There is no possibility towards gainful employment after the expiration of the internship.

For further information please visit the website of the Federal Ministry for Europe, Integration and Foreign Affairs.